COVID-19 – Scholars Townhouse Hotel are Fully Compliant. Click HERE to find out more.

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Revised Guidelines & Procedures with regards to Covid-19

POST-LOCKDOWN - Changes to our service

We are delighted to be able to welcome you back to the hotel as of 29th June. As the global pandemic continues to affect daily life, we are conscious and supportive of the concerns that people might have when considering returning to a hotel or restaurant.
Your safety, welfare and comfort has always been our priority at Scholars. We’d like to communicate to you the ways in which we are restructuring our operations and enhancing our hygiene practices to help prevent the spread of COVID-19.

Please be advised, we cannot admit anyone to the hotel who has experienced symptoms of COVID-19 within the 14 days leading up to the visit.

PLAN FOR REOPENING

We are delighted to announce that we can welcome guests back through our doors from Monday 29th June 2020.

We kindly ask all guests to please respect the safety measures that have been put in place within our premises at this time. We ask you to adhere to social distancing measures in line with current public health advice.

Please take responsibility for your movements during your stay, practicing good hand hygiene and respiratory etiquette; we all have a responsibility to play our part in protecting one another. While we have endeavoured to take all necessary safety precautions, by visiting our premises you voluntarily assume all risks related to exposure to COVID-19.

For further advice please visit www.hse.ie. We are delighted to welcome you back to Scholars Townhouse Hotel, please have a safe and enjoyable experience.

Measures we have taken to protect staff, guests & suppliers

Before our staff return to work, we first liaise with them to ensure they are happy and safe to do so. All staff then receive special training in how to follow the new guidelines, and in the new methods of keeping contact with guests to a minimum, ensuring that the hotel remains a safe environment in which to work, visit & stay.

There are wider gaps between tables to comply with regulations and social distancing. Our hygiene practices have been enhanced and hand sanitisation stations are available throughout the premises. PPE is used where appropriate and our room-service is operating as non-contact. We encourage all guests to use common sense and take responsibility for their own hygiene for the benefit and safety of themselves and others.

Dining capacity has been reduced and reservations are being spaced out to accommodate diners responsibly. Some furniture has been removed and as well as access to the front of the bar. Guests are encouraged to arrive for their original seating time, and to time their visits in accordance to the maximum seating duration. For those people arriving early, there will be no official waiting area.

We also have new protocols for our suppliers and contractors to follow, prioritising social distancing and minimal contact during deliveries.

What happens if someone in the hotel becomes ill?

Diners

For the safety and well-being of all our guests and staff, we ask you not to enter the premises if:

  • You have experienced symptoms of COVID-19 within 14 days of your proposed visit.
  • You have been in close contact with someone who has symptoms of COVID-19 within the 14 days of your proposed visit.

We have a takeaway service available that is safe to order and collect/deliver. You can order online via our website: www.scholarshotel.com.

Resident Guests

For the safety and well-being of all our guests and staff, we ask you not to enter the premises if:

  • You have experienced symptoms of COVID-19 within 14 days of your proposed visit.
  • You have been in close contact with someone who has symptoms of COVID-19 within the 14 days of your proposed visit.

Should any guest begin to experience symptoms of COVID-19, or feel unwell during their stay, we kindly ask them to stay in their room and contact a member of reception on the phone.
Then they should contact the local health authorities, who will provide further instructions and assist with medical needs.
We will liaise with the guest(s) regarding their requirements e.g. meals, medical needs, extra linen, etc. All items requested by the guests (throughout self-isolation) will be left outside the door for the guest to take.

Staff

Before a staff member can return to work, they are required to fill in and sign a form declaring that they have been clear of any symptoms/contact with anyone with symptoms of COVID-19 for the previous 14 days.
Should a staff member (or a member of their household) become unwell whilst working at the hotel, the protocol is that they are to stay home until given the all clear from their doctor, and authorised to return to work by management.

Contractor/Supplier

Contractor/Suppliers are required to sign a waiver before entering the hotel, stating that they have not experienced any symptoms of COVID-19 or been in contact with anyone who has experienced symptoms, for 14 days prior to arriving.

Advice for protecting yourself during your visit

Wash your hands thoroughly & regularly:

  • Before & after eating or drinking.
  • After going to the toilet, blowing your nose, sneezing, or coughing.
  • After cleaning procedures, handling waste & waste bins.
  • After handling dirty or contaminated items.
  • Whenever hands become visibly dirty.
  • If in contact with a sick person, especially those with respiratory symptoms.

Cover your mouth when coughing & sneezing:

  • Cover nose & mouth with a disposable tissue where possible – if you do not have a tissue, cough or sneeze into your arm or sleeve (just not your hand).
  • Place used tissues into a waste bin & wash your hands.
  • Avoid touching your face if your hands are not clean.

Are visitors of guests allowed in the hotel?

Non-residents will not be able to gain access to the bedrooms to visit resident guests. Social-distanced dining will be an option within the hotel.

Social distancing

The practice of social distancing continues to be required in public settings. We have adjusted our common areas and revised our dining capacity to help guests adhere to these guidelines as much as possible. During your visit to Scholars Townhouse Hotel, we ask that you please be mindful of other guests and staff members and maintain at least a 1 metre distance, or preferably 2 metres where possible.

What to expect when arriving at the hotel

Arrival

Sanitise hands upon entry to the hotel. Please observe social distancing and respect others’ personal space.

Check-In

Our reception desk is fitted with a Perspex screen to reduce risk of transmission in either direction.
Our key cards are sterilised in between use.

Traveling to and from your room

Our staff are able to assist with your luggage, sanitising hands before and after assistance. Our elevator is also available and is sanitised regularly. Please ask a member of staff before operating the elevator.

Entering your bedroom

All bedrooms are given a full and thorough cleaning by accommodation staff.

Use of Restaurant, Bar & Conference Room Facilities

It is advised that all people wishing to dine at Scholars Townhouse Hotel book their sitting ahead of their visit.

In keeping with current guidelines; table sittings must not exceed 105 minutes. A full 15 minutes must pass before the next sitting at a table. The table and seating area are fully sanitised between sittings.

The front of the bar will not be available for general use in order to keep social distance between bar staff and customers.

Check-Out

Check-out is contactless. Card machines are sanitised after every use. Invoices are digital and sent to each guest via email format unless physical format is requested.



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